To place an order, go directly to one of our online stores to purchase the products you’re looking for: Fnac website / Darty website. Once your purchase is complete, to track your order, simply log in to your customer account from the menu on the relevant website.

To contact Fnac after-sales service, visit this page. To contact Darty after-sales service, visit this page.

This website is not an online store. It is the Fnac Darty institutional website, designed to provide all information relating to the Group: financial data, strategy, news, governance, history, recruitment… The website therefore serves an informational, not commercial, purpose.

Here are the contact details for the Fnac Darty Group press relations team: Alexandra Redin (alexandra.redin@fnacdarty.com), Benoît David (benoit.david@fnacdarty.com).

To find all financial information useful to shareholders and investors (half-year reports, General Meeting minutes, share price history, shareholder structure, event calendar…), visit the “Investors” section of the Fnac Darty institutional website.

To apply for a job, apprenticeship contract, or internship, visit the Fnac Darty Careers website.

For a question that does not relate to your purchase, press, or employment, please contact us via the “Contact us” space.

Here are the main CSR pillars of the Fnac Darty Group: reducing the Group’s impact on climate and biodiversity – promoting sustainable consumption and informed choice – developing human capital – acting ethically throughout the value chain – contributing to the social and cultural vitality of local communities. You can find all Fnac Darty Group CSR commitments in the “CSR Commitments” section of the institutional website.

The Product Passport is a major innovation dedicated to extending the lifespan of equipment. This system, represented by a unique QR code affixed to large home appliances (GEM), centralises all lifecycle traceability. You can find all information about the Product Passport on our page dedicated to extending product lifespan.

The Fnac Darty durability score is a unique initiative in the retail world. It has become a benchmark index, establishing a correlation between the average age of repaired products and their durability score. To do so, it takes into account two criteria: reliability (e.g. breakdown rate) and repairability (e.g. availability of spare parts, repair cost…). It thus stands as the most relevant source for assessing the repairability and durability of appliances. In 2025, the durability score revealed that product families with a higher durability score had an average age of 7 years and 3 months at the time of repair, compared to 3 years and 9 months for the least durable. Find the best products on our After-Sales Barometer (FR only).

The Fnac Darty After-Sales Barometer has become an essential information and benchmarking tool. It allows the general public, before making a purchase, to find out about the repairability and reliability of products from over 150 brands, summarised by a durability score. All information about the after-sales barometer can be found on our page dedicated to informed consumption.

You can view and download our 2026 CSR report on the homepage of our institutional website.

To report any business ethics breach, visit our ethics and compliance whistleblowing platform: ethics whistleblowing site.

Among the Group’s commitments on climate and biodiversity: a 50% reduction in our emissions related to energy consumption and transport by 2030 compared to 2019, and a 22% reduction, in intensity per product sold, in CO2 emissions related to product use by 2030 compared to 2019.

For all Group information on this topic, visit the Climate and Biodiversity Preservation page on the institutional website.

For this information, visit our Talent section: Why join us.

All information on becoming an individual shareholder of the Fnac Darty Group can be found on the “Become a Shareholder” page in the Investors section.

The Fnac Darty Group’s Universal Registration Document 2025 can be downloaded from the Investors section of the institutional website.

Find all Fnac Darty Group results and publications in the Investors space on the institutional website.

Information relating to the Fnac Darty Group’s General Meetings can be found in our dedicated shareholders section.

You can find our complete financial calendar in the dedicated space within the Investors section of the institutional website.

You can reach the Investor Relations team via the Contact space in the Investors section of the institutional website.

The real-time share price of the Fnac Darty Group can be found on the homepage of our institutional website, in the top right corner of the page.

To manage your cookie preferences, go directly to the footer (bottom left) of our institutional website.

The Fnac Darty institutional website is partially compliant with accessibility standards for people with disabilities: 61.04% of RGAA criteria are met. You can view our Accessibility Statement updated on 2 April 2025.

Here are the legal notices for the Fnac Darty website.

For any information relating to the processing of personal data carried out by Fnac Darty SA, in particular regarding your rights of access, rectification, erasure, objection, and portability, please consult our Privacy Policy available on the website, or contact our Data Protection Officer (DPO) at: dpo@fnacdarty.com

For a question that does not fall into these categories, please contact us directly via the “Contact us” space.

To obtain accreditation for an event organised by the Fnac Darty Group or one of its partners, please contact the press team, whose contact details can be found in the press space on the institutional website.

All press releases published by the Fnac Darty Group can be found in the “All Publications” space in the Newsroom on the institutional website.

Here are the contact details for the Fnac Darty Group press relations team: Alexandra Redin (06 66 26 05 18 – alexandra.redin@fnacdarty.com), Benoît David (06 59 68 98 76 – benoit.david@fnacdarty.com).

To browse and apply for job openings at the Fnac Darty Group, simply visit our Careers website (FR only).

The Fnac Darty Academy is a training centre whose objective is to develop the skills of internal employees and franchisees, in support of the company’s performance. With long/short and/or multimodal programmes, the training Academy tailors its certified programmes and teaching methods to the needs of the Group and its various sites. More information about our Academy on our institutional website.

The Fnac Darty apprenticeship training centre (CFA), opened in 2022, aims to welcome and train future home appliance repair experts across France. It enables trainees to acquire skills aligned with field requirements, the specificities and innovations of the home appliance sector. Upon completing their training (9 to 14 months), learners obtain a Professional Qualification Certificate as a Home Appliance and Multimedia Repair Technician (CQP TREM), a Connected Home Appliance Service Technician (TSEC) certificate, and, with our partners, an Electronic and Electrical Equipment Repair Advisor (RC3E) certificate or a Home Appliance and Audiovisual After-Sales Technician (TAVEA) certificate. More information about our CFA on our institutional website.

The Fnac Darty Group offers internships and apprenticeship contracts. All our openings can be found on our Careers website (FR only).

You can discover testimonials from employees in a wide range of roles in the Talent section of our institutional website.

Fnac Darty is a European leader in omnichannel retail, a key player in the sale of electronics, home appliances, cultural goods, and leisure products. Present in 15 countries, primarily in France, Italy, Belgium, Portugal, Spain, and Switzerland, it has nearly 30,000 employees and operates a multi-format network of nearly 1,500 stores, with strong positions online and a growing number of service subscribers. The Group recorded revenues of over €10.3 billion in 2025.

With Beyond Everyday, its strategic plan through to 2030, Fnac Darty is continuing its expansion across Europe and deepening its model based on omnichannel, services, and circularity. The Group’s brands include: Unieuro, WeFix, Weavenn, Vanden Borre, and France Billet. To find all Group brands, visit the “Fnac Darty in the World” section.

As of 31 December 2025, the Fnac Darty Group is present in 15 countries worldwide, primarily in France, Italy, Belgium, Portugal, Spain, and Switzerland.

Here are the Group’s key figures: €10.3 billion in revenue – 1,500 stores worldwide – 30,000 employees – presence in 15 countries – #1 repairer in France – 2.6 million products repaired – 2.4 million subscribers. To find all updated key figures for the Fnac Darty Group, download our Universal Registration Document 2025. It provides comprehensive and varied information covering all Group activities, in France and worldwide.

With “Beyond Everyday”, its strategic plan through to 2030, Fnac Darty is accelerating the rollout of its pioneering model on the European market, through enhanced omnichannel capabilities and a consolidated service offering. The key pillars of the “Beyond Everyday” plan are: becoming a reference player in high-value-added products and developing subscription services – setting market standards for customer experience across all touchpoints – deploying the Group’s expertise with partners across all geographies.

For all information related to the Fnac Darty Group’s strategy, visit the dedicated section of the institutional website.

Max Théret and André Essel founded the Fédération Nationale d’Achat des Cadres (Fnac) in 1954. Natan, Marcel, and Bernard Darty founded Établissements Darty et Fils in 1957.

Enrique Martinez is the current Chief Executive Officer of the Fnac Darty Group. Find the complete Group governance here.

Discover the full history of the Fnac Darty Group here.