The new 6,500 m² platform is the largest site in France for the delivery of bulky items such as televisions and large household appliances. This new industrial facility from Fnac Darty is designed for three business lines:
- Delivery of bulky items: more than 200,000 customers delivered on D+1 within a 2-hour time slot in the Paris region, thanks to 50 loading docks;
- Repair of products at Fnac Darty customers’ homes: more than 60,000 home visits per year;
- Reconditioning and recycling of tens of thousands of products each year.
The Chilly-Mazarin platform is fully in line with the new strategic plan, “Beyond everyday,” notably by improving the customer experience, supporting the growth of Darty Max subscriptions, and increasingly integrating circularity into its processes. In addition, the site is part of the group’s carbon emission reduction initiative with an ever-growing fleet of electric vehicles.
Finally, the Chilly-Mazarin site is not just a logistics tool. It has also been designed with the 150 employees who work there in mind: insulation, electrification of the docks, modular lift tables, optimized energy management, adapted lighting, osteopathy sessions on demand, etc.
